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  1. Gateway
  2. GTWY-2269

The GSIFTP/Data Mover Lite method failed

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    • Icon: Defect Defect
    • Resolution: Done
    • Icon: Blocker Blocker
    • 1.3.0-M3, 1.3.0
    • 1.3.0-RC1
    • None
    • None

      The GSIFTP/Data Mover Lite method failed to download data files (status red, Failed). Did not matter whether the token authorization for the data service serving the test files was on or off.

      This is the Java Web Start log:

      Total Files=2
      Total Exists=0
      Total Active=1
      Total Pending=1
      Total Failed=1
      MessageStart*
          SURL=gsiftp://vetswebdev.ucar.edu:2811//datazone/narccap/DATA/MM5I/ncep/table2/huss_MM5I_ncep_1981010103.nc?gateway=ESG-NCAR&authzToken=d39c0150-5979-4bba-a416-f78a6b4f4b3a&size=711842580
          TURL=file:////Users/jcunning/Downloadshuss_MM5I_ncep_1981010103.nc
          ExpectedSize=711842580
          ActualSize=
          Status=Failed
          TimeTaken=
          Message=org.globus.ftp.exception.ServerException: Server refused performing the request. Custom message: (error code 1) [Nested exception message: Custom message: Unexpected reply: 500-Command failed. : authorization failed.
      500-globus_gsi_authz: Callout returned an error
      500-globus_callout_module: The callout returned an error
      500-globus_gfork: GFork error: Env not set
      500 End.] [Nested exception is org.globus.ftp.exception.UnexpectedReplyCodeException: Custom message: Unexpected reply: 500-Command failed. : authorization failed.
      500-globus_gsi_authz: Callout returned an error
      500-globus_callout_module: The callout returned an error
      500-globus_gfork: GFork error: Env not set
      500 End.]

      MessageEnd*
      Total Active=1
      Total Pending=0
      Total Failed=2
      MessageStart*
          SURL=gsiftp://vetswebdev.ucar.edu:2811//datazone/narccap/DATA/MM5I/ncep/table2/huss_MM5I_ncep_1979010103.nc?gateway=ESG-NCAR&authzToken=124473e0-5a2f-4f0a-ba53-3224afc653fe&size=285090420
          TURL=file:////Users/jcunning/Downloadshuss_MM5I_ncep_1979010103.nc
          ExpectedSize=285090420
          ActualSize=
          Status=Failed
          TimeTaken=
          Message=org.globus.ftp.exception.ServerException: Server refused performing the request. Custom message: (error code 1) [Nested exception message: Custom message: Unexpected reply: 500-Command failed. : authorization failed.
      500-globus_gsi_authz: Callout returned an error
      500-globus_callout_module: The callout returned an error
      500-globus_gfork: GFork error: Env not set
      500 End.] [Nested exception is org.globus.ftp.exception.UnexpectedReplyCodeException: Custom message: Unexpected reply: 500-Command failed. : authorization failed.
      500-globus_gsi_authz: Callout returned an error
      500-globus_callout_module: The callout returned an error
      500-globus_gfork: GFork error: Env not set
      500 End.]

      MessageEnd*
      Total Active=0
      Request Done

              Unassigned Unassigned
              jcunning Jason Cunning
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                Created:
                Updated:
                Resolved: